I'm not sure who manages and trains folks at LTV, but they're doing a great job! Overall customer service/ friendliness, knowledge and commitment to treating a customer with ease and respect makes EVERY visit stress free.
A little over priced but the ad prices are great.
3 - Lumber yard: just easy going guys working out there. Friendly, helpful, and very fair. If wood is warped they won;t give it to me. Always helpful loading up the truck.
AND... free popcorn!!! icing on the cake.
I've been going to Lewis True Value in Bayfield for over 10 years now.
5- Pro Desk: I'm no contractor, but the folks at the pro desk NEVER treat me any different than they do a pro. I get the deals, I get the friendly service. I never feel talked "down" to. I get help on projects and guidance as a DIY home owner.
4 - Check out: always friendly and smiling checkers that never say "no" to an outdated coupon! Makes it a pleasant experience all around.
2 - Rentals: I will NEVER rent from any where else unless LTV doesn't have what I need. Twice now I have returned equipment earlier than anticipated and w/o even asking, they credited me back $ - even though it was a day rental flat fee. Just rented a sewer drain jetter/hi-pressure machine: ted's $125/day IF I picked it up after 3pm (really?), LTV $85/day and got money back when I returned it after only four hours of use. Another time, I returned a trencher that just kick my arse all over haiti, I couldn't manage it. They gave me a FULL refund.
Customer appreciation is a great time to pick up stuff u use every day
1 - Floor help: just awesome! super friendly guys that know what they're talking about - I may not know their names, but they always recognize me over the years and are easy going... just not the same as a HomeDepot visit - UGG. HD might be a bit cheaper, but the knowledge of the people working the floor at LTV far exceeds that of anyone I've dealt w/ at HD. Whether it's a phone call or in store visit, I get the help I need OR they recommend elsewhere around the area that can better serve my needs or give me the answers.
Great place. Has a bit of everything, great selection. Prices are much better than the Ace over in Durango. People are helpful and friendly. Highly recommend.
Great store. Friendly staff ask how to help. Above avg prices but convenient.
Can't believeI'm the first to review Lewis True Value in Bayfield CO.
I LOVE Lewis True Value!
Lewis True Value Mercantile is a US Hardware Store based in Bayfield, Colorado. Lewis True Value Mercantile is located at 311 Bayfield Center Dr, Bayfield, CO 81122, USA.
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